Panel: Reclaiming the voice opportunity with voice AI#

Isabelle Paradis (Hot Telecom), Burak Enseren (Telnyx), Yogesh Lulla, John Kennedy (Enea), Guillaume Klein (iBasis)

• Why: Outside the PM's core, but it is the only session at the event touching identity as a monetisation and security axis in real traffic: how operators integrate identity signals into voice services while AI-driven fraud accelerates. Fraud is becoming the forcing function for stronger caller/user identity in carrier networks.
• What: Voice as an AI-driven, high-value service alongside accelerating voice fraud; the panel covers integrating identity, analytics, and CX data to monetise voice beyond minutes while protecting customers (from abstract only).
• How: Panel discussion on identity and analytics integration in voice/messaging services.
• Where applicable: Carrier voice and messaging businesses; the identity-technology specifics are not stated, so treat as directional.